FAQ

Payments & Safety

Yes. Our store is PCI compliant to keep payment info and data safe. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

We use Shopify's payment processing, which is a trusted payment provider. You can learn more here. For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

We accept payments from major credit card companies like Visa, Mastercard, and American Express, and we also accept PayPal.

Shipping & Delivery

Domestic shipping can take up to 5 business days.

Foreign shipping could take up to 14-21 business days. This can vary and an estimate will be provided at checkout.

Due to global supply chain challenges, shipping times could be longer than usual.

We offer free shipping in the United States for when you spend $14.99 or more.

Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

Yes, we offer free shipping in the United States when you spend $14.99 or more.

Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

A full list of all of our shipping areas can be found here.

If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

Returns & Refunds

Unfortunately, because our products come in contact with the skin, we are not able to accept returns.

We offer full and partial refunds in the event your product is damaged upon delivery. Please contact us for more information.

A refund request can be submitted within a month after the purchase is made.

MAKEUP PROTECTORS

Our makeup protectors are designed to fit most glasses and sunglasses. We include two sizes in each box to fit the various widths and lengths of nose pads and glasses frames.

  • Simply place your makeup protector on your nose pad, aligning it with the outer edge of your glasses. If there is any excess material, simply fold it over the inside of your glasses frames. Repeat on the other side.
  • We recommend using two or more pairs of makeup protectors on your glasses to protect your makeup.
  • We post many videos showing how to apply makeup protectors to various types of frames. You can find them here.

We recommend that you apply makeup protectors wherever your glasses touch your skin. On larger frames, we recommend using two or more pairs to ensure that the entire nose pad is covered. For best results, apply makeup protectors wherever your glasses touch your skin.

Yes, you can apply makeup protectors to the nose bridge of many types of glasses frames. We recommend placing a makeup protector wherever your glasses touch your skin.

Yes, you can apply makeup protectors to the bottom of some glasses frames. We recommend placing a makeup protector wherever your glasses touch your skin.

Each box contains 64 makeup protectors, which is 32 pairs. We include two sizes in each box: 32 individual wider protectors and 32 individual narrower protectors.

We recommend changing your makeup protectors daily. This will help increase the effectiveness of your makeup protector, and will help protect your skin from bacteria. Many of our customers find one box lasts them for an entire month. Your experience will vary, depending on your natural oils, your makeup, glasses, and usage.

We recommend changing your makeup protectors daily. This will help ensure your makeup protectors are most effective, and will also help protect your skin from bacteria.